Press Press ResQ

Tasked by Singapore Heart Foundation (SHF) to redesign their ‘CPR kiosks’, my team and I did extensive research and exploration on how we could improve and expand the idea of a standalone machine that educates the public on how to perform CPR (Cardiopulmonary Resuscitation). SHF wanted us to take on the project with gamification and educating the public on AED (Automated External Defibrillator) usage in mind.

UNDERSTANDING & EMPATHISING

By observing and testing the current models of SHF’s CPR kiosks, we determined what changes needed to be implemented and what elements we wanted to keep for our design. We conducted interviews on students who have used the current kiosks to find out what needs we need to cater to and what would encourage people to use these machines more often.

DEFINING

The Design Objectives

INTERACTIVE

Personalisation
Gamification
Hands-On Tutorials
Compression Button
Touchscreen

SENSORY

Aural
Hands-On Experiences
Eye-catching Design

FUN & ENGAGING

Gamification
Boost Confidence
Competition

HOW MIGHT WE create an engaging experience for 15-50 year olds in order to effectively educate the public on CPR and raise awareness on its importance?

IDEATION

Experimentation of the form for the new concept.

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THE NEW CONCEPT

With its eye-catching and sleek design, this arcade machine-inspired design encourages the public to learn CPR and AED usage through it’s human-centric form and engaging interface. The machine offers detailed hands-on tutorials and quizzes that prepare users for real-life scenarios, along with a chance to challenge your friends in who can perform CPR better with more accuracy. This allows users to get in depth knowledge and confidence to perform CPR practice while having fun.

Hood

Side Panel

Secondary screen

Attachable Kneeling Stool

Speakers

Primary Screen

Compression Button

Base

Secondary screen

Handle

Storage Area for CPU

Joinery Mechanism

Primary Screen

and Base

Hood and Primary Screen

The kneeling stool enhances user immersion by allowing them to get into position, closely mimicking real-life scenarios without the need of kneeling on the ground.

MOBILITY

With wheelbarrow mechanics in mind, our revamped design features dual back wheels and a rod handle, empowering SHF staff to effortlessly tilt and manoeuvre the machine.

Example of how a standard lorry can hold up to 8 machines and 8 kneeling stools

USER INTERFACE - SCENARIO MODE

Primary Screen:

Users can learn to respond safely to emergencies with a detailed guide covering CPR steps and potential dangers. An interactive vertical screen, positioned at eye level for both children and adults, includes audio and visual guides for educating the public on calling for an ambulance, ensuring a safe environment, and determining the appropriate time to administer CPR. The tutorial includes a brief quiz to confirm effective learning.

Secondary Screen:

After the tutorial given on the Primary Screen, users will be given a Cardiac Arrest simulation on a digital manikin displayed on the Secondary Screen. A physical ‘Compression Button’ is located on top of the Secondary Screen, giving users an accurate gauge on where to perform CPR on a person during a real-life scenario. The simulation entails a 1-minute CPR exercise with depth and speed guidance, an overview of AED kit components, and educates users on correct AED pad placement. The interactive screen facilitates hands-on engagement by allowing users to drag items onto the casualty, making AED kit usage both enjoyable and instructive.

COMPRESSION BUTTON

DIGITAL MANIKIN

By replacing the physical manikin with a digital display of the casualty:

Costs less to maintain
Less wear and tear
Gives more flexibility to update graphics if needed.

MATERIAL BOARD & SPECIFICATIONS